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​​[Required] Consent for Personal Information Collection and Usage

This product requires the collection and use of personal information in accordance with carrier regulations.

Do you consent to the carrier's collection and use of your personal information?

*

Usage Information

Roaming eSIM

  • The "Activation Code" must be activated locally within 30 days, including the date of issuance.
  • Please note that even if you do not install the "activation code" after it has been issued, it will automatically become invalid 30 days after the date of issuance request .
  • About Counting

ご利用期限について（日本時間基準）

All calculations are based on Taiwan time (UTC+8).
The validity period is from the day you connect to the local line until 23:59 (Taiwan time) on the day of the purchased plan.
Please note that the time is not counted in 24-hour increments from the time of connection.

eSIM Device Diagnostics

Is your smartphone compatible?

30-second diagnosis in 3 steps

1
ブランド
2
機種
3
SIMロック
STEP 1 / 3
Please choose your smartphone brand.
STEP 2 / 3
Please select your model.
STEP 3 / 3
Is the SIM lock unlocked?

📋 iPhone: Settings → General → About → SIM Lock
📋 Android: Settings → Network & Internet → SIM cards → SIM lock status

⚠️ SIM unlock required
To use eSIM, please first apply to your carrier to unlock your SIM.

If you are unsure of the SIM lock status, our staff will assist you free of charge. Please feel free to consult us!

Free consultation on LINE →
Diagnosing...

Scan the QR code to set up

  • 1. Open "Settings" > "Mobile Data"

  • 2. Tap "Add eSIM"

  • 3. Scan the QR code with your iPhone

1 3

What you will receive

After your purchase, you will receive an email with the following information:

  • eSIM QR code
  • Easy-to-follow setup procedures (for smooth connection)

Frequently asked questions

I want to check the compatible devices.

  • This service can only be used with SIM-free or SIM-unlocked devices and eSIM-compatible smartphones. It cannot be used with tablets or Wi-Fi routers.
  • iPhone XR and later models support eSIM (including the iPhone 17 series).
  • Devices in mainland China and devices in Hong Kong and Macau (excluding iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) do not have eSIM functionality.

Apple : iPhone 17 Pro Max / iPhone 17 Pro / iPhone 17 / iPhone Air / iPhone 16 Pro Max / iPhone 16 Pro / iPhone 16 plus / iPhone 16 / iPhone 15 Pro Max / iPhone 15 Pro / iPhone 15 Plus / iPhone 15 / iPhone 14 Pro Max / iPhone 14 Pro / iPhone 14 Plus / iPhone 14 / iPhone 13 Pro Max / iPhone 13 Pro / iPhone 13 mini / iPhone 13 / iPhone 12 Pro Max / iPhone 12 Pro / iPhone 12 mini / iPhone 12 / iPhone 11 Pro Max / iPhone 11 Pro / iPhone 11 / iPhone XS / iPhone XS Max / iPhone XR / iPhone SE 3 (2022) / iPhone SE 2 (2020)

Samsung : Galaxy S25 / S25+ / S25 Ultra / S24 FE / Z Fold 6 / Z Flip 6 / Watch 5/6 series / S24 / S24 Ultra / S24+ / A54 5G / Fold / Note20 / Note20 Ultra / S23 / S23+ / S23 Ultra / S22 / S22+ / S22 Ultra / S21 5G / S21+ 5G / S21 Ultra 5G / S20 / S20+ / S20 Ultra / Z Flip / Z Fold 2 / Z Fold 3 5G / Z Fold 4 / Z Fold 5 / Z Flip 3 5G Fold / Z Flip 3 5G / Z Flip 4 / Z Flip 5 / Tab S9

Google : Pixel 10 / Pixel 10 Pro / Pixel 10 Pro XL / Pixel 10 Pro Fold / Pixel 9 / Pixel 9 Pro / Pixel 9 Pro XL / Pixel 9 Pro Fold / Pixel 9a / Pixel 8 Pro / Pixel 8 / Pixel Fold / Pixel 7a / Pixel 7 Pro / Pixel 7 / Pixel 6 Pro / Pixel 6 / Pixel 6a / Pixel 5 / Pixel 4 / Pixel 4a / Pixel 4 XL

Xperia (Sony) : 1 VII / 5 VI / 10 VI / 10 III Lite / 1 IV / 5 IV / 10 IV / 1 V / 5 V / 10 V

AQUOS (Sharp) : R10 / R9 pro / R9 / sense9 / wish 5 / wish 4 / Sense 7 / R8 Pro

OPPO : Reno11 A / Reno10 Pro 5G / Find N2 Flip / Find X3 Pro / Find X5 / Find X5 Pro / Reno 5 A / A55s 5G / Reno6 Pro 5G

Xiaomi / Redmi : Xiaomi 15T Pro / Redmi Note 14 Pro / Redmi Note 14 Pro+ / Redmi Note 13 Pro / Redmi Note 13 Pro+ 5G / Xiaomi 14 Pro / Xiaomi 14 / Xiaomi 12T Pro / Xiaomi 13 / Xiaomi 13 Lite / Xiaomi 13 Pro

HONOR : Magic 4 Pro / Magic 5 Pro

Huawei : P40 / P40 Pro / Mate 40 Pro

Motorola : Razr / Razr 5G / RAZR 40 / RAZR 40 Ultra / EDGE 40 Pro / G53 5G / G52J 5G / G53J 5G

OnePlus : 11 5G/12 5G

Nokia : G60 5G/X30 5G/XR21/X5

Rakuten : Hand 5G / Mini / Big-S / Big

Fairphone : 4/5

Microsoft : Surface Duo

Doogee : v30

Hammer : Exporer PRO / Blade 3 / Blade 5G

Planet Computers : Gemini/Gemini PDA

Stellar : X5

When should I set up the SIM?

  • A Wi-Fi connection is required to set up the eSIM. Ideally, you should install and activate the eSIM before you depart for your trip.
  • You can activate the eSIM after arriving at your destination, but please note that a Wi-Fi connection is required for the installation process.

Could you tell me how the plans are counted?

Rather than counting 24 hours from the start of usage as one day, we count from the time you connect to the local network until 23:59 (Taiwan time) of that day as one day. The time standard is UTC+8. Please note that this is not Japan time.

My line turned on while setting up in Japan; will it be considered activated?

  • Our eSIM/SIM service starts when it connects to a local network at your destination. Please rest assured that it will not start working even if you turn on the line in Japan.

Can I use tethering?

  • It is possible. (We do not guarantee operation as it depends on the device.)

Can I extend the period or recharge my data?

  • Extensions or top-ups are not available. For those using transit, we recommend purchasing an eSIM for your layover destination as well, as local Wi-Fi may not always be available.

Can I use a SIM card and an eSIM at the same time?

  • Yes. You can use two SIMs by using a SIM plan for calls and SMS, and an eSIM plan for data communication. You can use both simultaneously by making the necessary settings on your device.
  • However, please note that if you activate the SIM plan settings, international roaming charges may apply when you make calls or send/receive SMS.

How many times can I use an eSIM?

  • An eSIM can only be activated on one device and cannot currently be transferred to another device. You cannot scan the same QR code on two devices, but some eSIM plans allow for tethering.

Can I use a SIM card and an eSIM at the same time?

  • Yes, you can use two SIMs at the same time: one for calls and SMS and one for data, using a SIM plan and an eSIM plan.
  • However, please be aware that once you enable the SIM plan settings, you may incur international roaming charges when making calls or sending and receiving SMS.

When should I remove my eSIM?

  • If you want to continue using the eSIM, do not delete it. Once you delete the eSIM, you will no longer be able to read the QR code and it cannot be reissued.
  • If your eSIM doesn't work for some reason, don't delete it.
  • If your eSIM isn't working, please contact our customer support and we'll help you identify and resolve the issue.

We will provide you with solid support

Available 24 hours a day, 365 days a year! We will support you so that you can connect smoothly even if it is your first time using the service.

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