Install and activate your eSIM on Google Pixel
Install just hours before your trip and activate during your flight or when you arrive at your destination.
Select the device on which you will perform the installation.
Select “Install with QR Code” if you have the code on another device to scan.
Learn step by step
Select the type of installation you wish to perform
Before you begin installation with a QR code, there are a few important points to be aware of:
- You must have the QR code on another screen or device to scan it with your phone camera.
- Make sure you have a stable internet connection throughout the process.
- Please note that the QR code can only be scanned once.
- Do not remove the eSIM from your device as you will not be able to use it again.
Let's get started together
01. Open Settings on your device
Press "Network & internet" and then the "+" icon next to your main plan. Now, press "Download a SIM instead?" and then "Next" to start the installation process.
02. Open your email
Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code.
If you have not received your code, please contact us.
03. Scan the QR code and follow the installation steps
Scan the code sent to your email and follow the on-screen steps to install your eSIM. When you arrive at your destination, follow the activation instructions to connect to the internet.
eSIM installation guide with QR code
01. Settings
Go to your mobile phone settings and then to "Network & Internet". Verify that you have a stable internet connection (Wi-Fi or mobile data).
02. New eSIM
In "Network & Internet", click on the "+" icon next to your main mobile plan to add your new plan.
03. Add your eSIM
At the bottom of the screen, press "Download a SIM instead?" a message will pop up asking if you want to use 2 SIMs. Press "Yes." Wait a few seconds and continue the process.
04. Scan the QR code
Scan the QR code we sent to your email by pointing the box shown on the screen over the QR code. Wait a few seconds while your new mobile plan is identified.
05. Download your mobile plan
Wait a few seconds until the plan is identified. Press "Download" to add it to your device.
06. Installation confirmation
Your eSIM that is associated with this data plan is now installed. You can turn data roaming on or off by pressing "Settings" and opening your new Holafly mobile plan (we recommend only turning it on when you are at your destination).
07. Label your new data plan
If you want to change the name of your eSIM, click on your new plan and select the edit icon in the top right corner.
We recommend naming it, for example "CryptoSIM"
Congratulations! Your plan has now been installed and is ready to activate.
Activation guide for your eSIM
To activate:
- You must be at the destination for which you purchased your eSIM.
01.Open "Settings" and then go to "Network & Internet".
02.Select your new Holafly plan from the list.
03.Activate your new plan by clicking on the "Use SIM" option.
04.Select your Holafly data plan from the options that appear on the screen.
05.Scroll until you find "Roaming" and activate it. Now, deactivate your main line to avoid surcharges.
We will provide you with full support
Contact us 24 hours a day, 365 days a year.
Our Japanese staff provides support so you can use our services with peace of mind, even if it's your first time.
If you have any questions, please feel free to contact us.
